Serene Hill 2025 Luxury Dubai Gray Arabic Mermaid Beaded Evening Gowns with Detachable Long Cape for Women's Party LA72180
❗Please don't choose what you usually wear and choose US size from our size chart based on your body measurement.
Please do not choose you usually wear and kindly choose size accroding to the our size chart↓
Manual measurement allows 2-3cm error !!
this is our designer try on the dress by herself. real dress much more beautiful
1. "Are the dress photos 100% real?"
2. "Yes, the pictures were taken in our showroom. Just remember, the background belongs to Serene Hill. If you see the same pictures elsewhere, they are all fake. Only buy from Serene Hill. You can video chat with us anytime to confirm the background."
3. "The color of the dress may vary slightly due to different display resolutions, lighting conditions, or shooting environments. The actual product color is subject to the real item."
If you have any more requests or questions, feel free to let me know!
1. WHEN SHIP THE ORDER ?
if you choose the one in stock it will be 3-7days arrived your hand if no stock we will contact you inform you
Usually all the orders can be shipped in 1-4 weeks .
Hi dear, due to our products sell very well all over the world ,they are easily out of stock. If they are instock, we can ship them immediately. If they are out of stock, need to wait 2-4 weeks to ship. Please leave us which dress and us size you want, We will reply asap once we see it.Our dresses all heavywork,it need time to finish.Thank you!
if you need urgently ,please send Color and Size to us to check if it is in stock or not .if in stock ,we can ship it in immediately.
2.HOW LONG THE SHIPPING TIME ?
The time of shipping varies with the distance of the shipment.
Normally, instock dress take about 5-7 working days by DHL/UPS/Fedex.7-12 Working days by Aramex. outstock dress need wait 1-4weeks to ship,While this time will be longer in our peak seasons.
And during major holidays, the transportation may be delayed. So please take the order as soon as possible to make sure you can receive it on time.
If your order is in urgency, you can contact our service to check if your date is available.
3. IF HAVE THE TAX?
The taxes are charged by your country ( most countries doesn't charge tax ), so we won`t take care of them. But if you have any request, we can try to help you mark a lower declare pric
Dear customer,
Due to the particularity of evening dress, the item can be returned within 3 days of delivery. returned the good need buy a label back to china cost 100 usd
1)No Refund: Worn, Perfumed, Altered, Damaged or Without the Original Brand & Labels.
2) Customized item / Custom made design / Made to your Specification is not supported to return.
3)As for defective, damaged, or wrongfully shipped items, please take images of the original package. This will help us fast-track the processing of your return, partial refund, or full refund.
It is buyers' responsibility to pay the shipping fees to ship it back. If you want a return label for shipping back to China, please contact our customer service to purchase a label at a price of USD 100 per piece. Please note that return shipping to China is expensive, so kindly check the size chart carefully to select the correct size.
*The following is not a quality issue: (1) the size does not fit; (2) the dress has loose yarn residue or small skipped stitches in small areas, which are considered normal.
if you want label back to china you can contact us :erene@serenehilldress.com or fast service by whatsapp +8618516275476 .Any questions, please feel free to contact us at first. we would do our best to help